How Azimuth works for property owners in New York
A property owner on Azimuth holds title to one or more New York properties and works through a property manager, who is the single point of contact for tenants, vendors, and agents.
A property owner communicates with their property manager.
A property owner does not contact tenants directly. The property manager handles every tenant conversation, including rent, documents, and maintenance.
The one exception is a late-payment or legal escalation where the owner must personally intervene. It is rare and explicit, never the default.
An owner may work with several property managers at once and assign different managers to different properties.
Repair requests are raised by tenants. An owner reviews them, approves the work, and approves the vendor, but does not open the request.
Add a property and keep it private — a private property is visible only to you, is never listed publicly, and needs no manager.
Publish a property when you want it on the market, which is the point at which a manager is assigned.
Approve or reject changes a manager proposes to price, taxes, or HOA fees before they take effect.
Read monthly reports per property, with income, expenses, and the net amount due to you.
Follow lease status, renewals, and expiration dates across the portfolio.
See maintenance history and the cost of every repair.
Add or remove managers, and reassign properties when a manager leaves.
Publishing turns a private owner record into a public listing and assigns the property manager who will handle it.
1. Create an account and add the property: Sign up as a property owner and enter the address, unit, and specifications. The property starts private: only you can see it.
2. Choose a property manager: Publishing requires a manager. Invite one by email or select one you already work with. The manager must be verified by Azimuth before the assignment is accepted.
3. Complete the management agreement: Review the management terms for that property and sign in the app. The signed terms are what the monthly report later bills against.
4. Wait for listing approval: Azimuth reviews the listing for completeness and accuracy before it goes public.
5. The property goes live: The unit appears on the public listings page with its price and photos, and enquiries route to the assigned manager or leasing agent.
Do I need a property manager to use Azimuth as an owner?
No. You can create private properties and manage your own records without a manager. A manager is required only when you want to publish a property publicly.
Can I contact my tenants directly through Azimuth?
No. Tenant communication runs through the property manager, who is the single point of contact. The exception is a late-payment or legal escalation where you have to intervene personally.
Can I use more than one property manager?
Yes. An owner can work with several managers at the same time and assign a different manager to each property.
What happens to my properties if I remove a manager?
Every property assigned to that manager must be reassigned to another active manager, or you keep the property with no manager assigned until you add one.
Who approves a rent increase or a change to the asking price?
You do. Price, tax, and HOA changes proposed by a manager are staged and take effect only after the owner approves them.
Can I open a maintenance request for my own property?
No. Repair requests originate with the tenant. You review them, approve the work, and approve the vendor and the cost.